Share Your Special Day with Everyone

Terms of Service

Last Updated: December 2024

1. Service Agreement

By engaging Profound Weddings Live for wedding services, you agree to these terms. Our services include live streaming, photography, videography, and related wedding documentation services.

2. Booking and Payment

Wedding bookings require a 50% deposit to secure your date. Full payment is due 7 days before your wedding date. All payments are processed securely and are non-refundable except in cases of cancellation by our company.

3. Service Delivery

We guarantee reliable live streaming with backup internet connections. Photography and videography deliverables will be provided within agreed timeframes. Technical issues beyond our control may affect service delivery.

4. Intellectual Property

You retain full rights to your wedding content. We may use anonymous excerpts for marketing purposes unless explicitly declined in writing. All content remains your property.

5. Liability Limitations

Our liability is limited to the total amount paid for services. We maintain professional insurance but cannot guarantee against all technical failures or external factors affecting service delivery.

6. Privacy and Data Protection

We comply with all applicable privacy laws including GDPR. Your personal information and wedding content are kept confidential and secure. Data retention policies apply as outlined in our Privacy Policy.

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide including names, contact details, wedding date, and venue information. We also collect technical information during service delivery such as streaming analytics and photo metadata.

2. How We Use Your Information

Your information is used to provide wedding services, coordinate with vendors, communicate about your event, and deliver your wedding content. We may send follow-up communications and service updates.

3. Information Sharing

We do not sell or share your personal information with third parties except as necessary to provide our services (e.g., streaming platforms, cloud storage). All partners are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your information. Wedding content is stored on secure, encrypted servers with regular backups and access controls.

5. Your Rights

You have the right to access, correct, delete, or export your personal information. You can opt-out of marketing communications at any time. Contact us to exercise these rights.

6. Data Retention

We retain your personal information for 7 years for business records. Wedding content is stored permanently unless you request deletion. You can download your content at any time.

7. Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (213) 555-0847.

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service by remembering your preferences and improving website functionality.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality including contact forms, live streaming access, and security features. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our website to improve our services. These are optional and require consent.

Marketing Cookies: Used to show relevant advertisements and track marketing campaign effectiveness. These require explicit consent.

3. Cookie Management

You can manage cookie preferences through our consent banner or your browser settings. Disabling certain cookies may affect website functionality and user experience.

4. Third-Party Cookies

Some cookies are set by third-party services we use including streaming platforms, analytics providers, and social media integration. These are governed by respective third-party privacy policies.

5. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain until expiration (typically 12 months) or until manually deleted. You can clear cookies at any time through browser settings.

DMCA Policy

Last Updated: December 2024

1. Copyright Respect

Profound Weddings Live respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement claims.

2. Notification of Infringement

If you believe your copyrighted work has been used inappropriately on our website or services, please provide written notice including:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you are authorized to act

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Profound Weddings Live
1247 Sunset Boulevard
Los Angeles, CA 90026, USA
Email: [email protected]
Phone: +1 (213) 555-0847

4. Response Process

Upon receiving valid DMCA notice, we will remove or disable access to allegedly infringing material promptly and notify the content provider. We may terminate repeat infringers' access to our services.

5. Counter-Notification

If you believe material was removed due to mistake or misidentification, you may file a counter-notification. We will restore content unless the original complainant files a court action within 10 business days.

GDPR Compliance Documentation

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide wedding services you've requested
• Consent: For marketing communications and analytics
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with tax and business regulations

2. Your GDPR Rights

Right of Access: Request copies of your personal data

Right of Rectification: Correct inaccurate personal data

Right of Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right of Data Portability: Receive data in machine-readable format

Right to Object: Oppose processing for marketing or legitimate interests

3. Data Processing Details

Data Controller: Profound Weddings Live

Data Protection Officer: Available at [email protected]

Processing Location: United States with appropriate safeguards

Retention Period: 7 years for business records, permanent for wedding content unless deletion requested

4. International Transfers

If you're located in the EU, your data may be transferred to the US. We ensure adequate protection through standard contractual clauses and certified service providers.

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR requirements.

6. Contact for GDPR Matters

Data Protection Officer
Email: [email protected]
Phone: +1 (213) 555-0847
Address: 1247 Sunset Boulevard, Los Angeles, CA 90026, USA